Is Alexa+ Down?

Quickest ways to check the current status of amazon.com plus recent known issues and working alternatives if it's out.

Last editorial review: 2026-07-05

How to check right now

Known issues we've tracked

ALEXA PODCASTS SHIPPED (2026-05-18): Alexa+ can now generate on-demand podcast episodes on any topic, with two AI co-host voices. Users preview the episode plan and adjust length and tone before generation; content is sourced from 200+ licensed publications (AP, Reuters, Washington Post, TIME, Forbes, local papers). US Alexa+ customers only; included with Prime, $19.99/mo otherwise
2026-05-18Amazon newsroom (aboutamazon.com), TechCrunch 2026-05-18
Cross-device conversation handoff occasionally drops context when moving from Echo to Fire TV mid-task, forcing users to repeat prompts
2026-03Reddit r/alexa
Non-Prime $19.99 pricing feels steep next to free basic Alexa, especially since new capabilities roll out unevenly across older devices
2026-02The Verge Alexa+ review

Issues here are sourced from our editorial sweeps, not real-time telemetry. Newer issues may exist.

What to use if Alexa+ is down

Top AIToolTier-ranked alternatives in the same category, ordered by our overall score.

A

ChatGPT

8.8

The chatbot that started the AI revolution. **GPT-6 Astra launched 2026-09-03** -- OpenAI's new flagship at $10/$50 per 1M (long-context $20/$75, Fast mode 2x, no Fast mode under EU data residency), rolling out to Plus, Pro, Business and Enterprise within existing allowances, and the **first model OpenAI has ever designated Critical for cyber capability**. Enterprise access is off by default at launch. On 2026-08-06 the free tier changed materially: GPT-5.6 Luna becomes the default for Free and Go users with UNLIMITED text chats and a new Think button, while Plus/Pro get a retuned GPT-5.6 Sol in Chat plus an effort slider. GPT-5.6 went GA 2026-07-09 (Sol $5/$30 per 1M) and OpenAI CUT Luna 80% to $0.20/$1.20 and Terra 20% to $2/$12 on 2026-07-30. On 2026-08-13 OpenAI previewed **Ultrafast**, a Cerebras-powered API tier running GPT-5.6 Sol up to 14x faster (750 output tok/s) -- waitlisted, capacity-limited, and with no pricing published. Also now: Health in ChatGPT (7/23, US) and the ChatGPT Work agent (7/9)

A

Perplexity AI

8.5

AI-powered search engine that gives cited answers instead of a list of links. **Hybrid Compute on Mac shipped 2026-09-01**: Perplexity Computer now splits a single task between cloud frontier models and a compact local model running on the Mac, with an on-device privacy gate that can mask, withhold, refuse or ask for consent before anything leaves the machine

B

Gemini Notebook (formerly NotebookLM)

7.8

Google's free research assistant that turns your documents into an AI you can query -- and a podcast you can listen to. **Renamed from NotebookLM to Gemini Notebook on 2026-07-16**, still a standalone product, now with in-notebook code execution and syncing across the Gemini app and Search. **Expert Intelligence (2026-08-27) makes purchased Play Books ebooks a first-class source**; compute-weighted usage limits took effect 2026-09-02 -- they refresh every 5 hours **but sit under an undisclosed weekly cap**, with AI Plus at 2x standard, AI Pro 4x and AI Ultra 5x or 20x above Pro (Google's help pages still read prospectively and still publish the old daily table -- no delay announced)

B

Microsoft Copilot

7.5

Microsoft's answer to ChatGPT -- free GPT-4 access with Bing search built in, but it feels like a corporate product

B

Poe

7.5

One subscription, every major AI model -- Quora's multi-model chatbot lets you switch between GPT-4, Claude, and more

About Alexa+

Tier A (8.3/10). Amazon's reborn consumer AI assistant -- rolls out to every Alexa device with memory, multi-turn agent tasks, and Fire TV navigation