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Microsoft Copilot

B Tier · 7.5/10

Microsoft's answer to ChatGPT -- free GPT-4 access with Bing search built in, but it feels like a corporate product

Last updated: 2026-03-27Free tier available

Score Breakdown

8.0
Ease of Use
7.0
Output Quality
8.0
Value
7.0
Features

The Good and the Bad

What we like

  • +Free tier gives you GPT-4 with web search grounding -- genuinely useful for research questions with current data
  • +Deep integration with Windows, Edge, and Microsoft 365 means it's always one click away if you're in that ecosystem
  • +Image generation with DALL-E 3 is included free -- you get solid AI art without paying for a separate tool
  • +Web search grounding means answers include citations and links, which ChatGPT's free tier doesn't offer

What could be better

  • The personality is aggressively safe and corporate -- it hedges everything and refuses more requests than ChatGPT
  • Conversation quality drops off after a few turns -- it loses context and starts giving generic responses
  • The UI changes frequently and Microsoft can't seem to decide what Copilot actually is or where it lives
  • Copilot Pro at $20/month is a tough sell when ChatGPT Plus costs the same and offers a better chat experience

Pricing

Free

$0
  • GPT-4 access
  • Image generation
  • Web search grounding
  • Basic chat

Copilot Pro

$20/month
  • Priority GPT-4 Turbo
  • Copilot in Microsoft 365 apps
  • 100 image generations/day

Copilot for Microsoft 365

$30/month
  • Full Office integration
  • Enterprise data protection
  • Meeting summaries
  • Requires M365 license

Known Issues

  • Copilot in Edge sidebar sometimes provides outdated information from cached Bing results instead of live dataSource: Reddit r/MicrosoftCopilot · 2026-03
  • Microsoft 365 Copilot integration in Excel sometimes generates formulas that reference wrong cell rangesSource: Microsoft Tech Community · 2026-02

Best for

Users already deep in the Microsoft ecosystem who want free GPT-4 access with web search built in.

Not for

Anyone who wants the best conversational AI experience -- ChatGPT and Claude both feel more natural to talk to.

Our Verdict

Microsoft Copilot's biggest selling point is that it's free and it's everywhere in Windows and Edge. The GPT-4 access with Bing search grounding is genuinely useful for quick research. But as a conversational AI, it feels like talking to a corporate chatbot -- overly cautious, context-limited, and bland. The paid tiers are where it gets complicated: Copilot Pro competes directly with ChatGPT Plus and doesn't win, while Copilot for Microsoft 365 is powerful but requires an existing M365 subscription. It's a solid free option, but not the best at anything.

Sources

  • Microsoft Copilot official site (accessed 2026-03-27)
  • Reddit r/MicrosoftCopilot (accessed 2026-03-27)
  • Microsoft Tech Community (accessed 2026-03-27)