Is Synthesia Down?

PRICING OVERHAUL TO SHARED CREDITS (pricing page, 2026-11-02): 'Credits are now the shared currency across all AI usage-based features - one common pool for everything you create.' Plans are now Basic ($0, 500 credits/month plus a free allowance of 10 minutes of Studio video or dubbing), Starter ($19/month, $9 first month, or $14/month billed yearly at $168/year; 1,250 credits/month), Pro ($89/month, $49 first month, or $59/month billed yearly at $708/year; 6,000 credits/month), and Enterprise (custom). The former Creator plan is now Pro, and the old Free 3-minute / Starter $22 / Creator $67 rows from earlier versions of this page are superseded. Studio Express-1 avatars are 'a paid add-on ($1000/year) for annual plan users only'

SYREN AI VIDEO AGENT: 'Syren is Synthesia's AI video agent. Describe the video you want and Syren makes it. A 1-min video typically uses 1,000- 2000 credits.' The Syren page ('Introducing Syren: On-Brand AI Video') says to write a prompt and add context -- a doc, deck, YouTube link, or reference video -- and 'Syren will create a video for you in minutes'. Every plan, including Basic, gets limited-time Syren-only promo credits valid for one month (1,000 to 2,000 depending on plan); Syren videos are capped at up to 3 minutes. Launch date not stated on the vendor pages checked

Synthesia 3.0 launched 2025-10-01 as a major platform redesign. New AI Playground brings Veo 3.1 and Sora into Synthesia (universal generative-video access from one place). Express-2 engine adds natural gestures and expressions. Customizable avatars with generated outfits/settings. 240+ avatars in 160+ languages. Note: launch date corrected from prior reviewer error (was logged as 2026-04 in earlier sweeps; vendor blog byline 'Victor Riparbelli, October 1, 2025' is canonical)

Custom avatars sometimes exhibit noticeable lip-sync drift on longer scripts (5+ minutes)

Some users report render times spiking to 30+ minutes during peak hours for videos over 5 minutes