Is Hunyuan 3 (Tencent Hy3) Down?

Quickest ways to check the current status of hy3ai.com plus recent known issues and working alternatives if it's out.

Last editorial review: 2026-04-25

How to check right now

Step 1 -- Load the site
Open hy3ai.com→

The simplest check. If it loads and you can log in, the tool is up for you.

Step 2 -- Crowdsourced reports
DownDetector: Hunyuan 3 (Tencent Hy3)→

User-reported outages aggregated across regions. Good signal for partial or regional outages.

Step 3 -- Live social
Search X for “Hunyuan 3 (Tencent Hy3)down” →

Live tweets from other users. Fastest signal for a fresh outage -- often beats status pages by 10-20 minutes.

Step 4 -- Official status page
Find Hunyuan 3 (Tencent Hy3)'s status page →

Most vendors publish a status page at status.[domain] or on Statuspage.io. Google-search to find the current URL.

Known issues we've tracked

Hy3 Preview was released 2026-04-23 -- this is preview-stage, not GA. Expect rough edges around tokenizer behavior on rare scripts, occasional spec-compliance gaps in API responses, and Tencent quota tightening as adoption ramps. Track Tencent's GitHub + HF repo for stable-version cuts before depending on it in production
2026-04-23•Caixin Global, Pandaily, HuggingFace tencent/Hy3-preview
Pricing in RMB is the published number -- USD pricing depends on FX and may move. ~1.2 RMB/M input ≈ $0.16 USD at April 2026 rates. Output token pricing is published separately; check api docs before forecasting cost
2026-04•Caixin Global, Tencent product page
PRC content filtering applies. Hy3 declines to engage on Tiananmen Square, Taiwan sovereignty, and other regulated topics. Same operating reality as DeepSeek, Qwen, Kimi, GLM -- if your use case needs unfiltered geopolitics, choose a Western frontier model or a community-tuned open-weights variant
2026-04•Pattern from DeepSeek/Qwen; Hy3 follows the same regulatory regime

Issues here are sourced from our editorial sweeps, not real-time telemetry. Newer issues may exist.

What to use if Hunyuan 3 (Tencent Hy3) is down

Top AIToolTier-ranked alternatives in the same category, ordered by our overall score.

A

Muse Spark (Meta)

8.8

Meta's first model from its Superintelligence Lab -- natively multimodal with Contemplating mode for multi-agent reasoning

A

Claude (Anthropic)

8.5

Anthropic's flagship LLM -- Opus 4.7 (launched April 16, 2026) with 1M-token context, high-res vision, new xhigh reasoning level, and the most natural conversational style

A

Gemini (Google)

8.3

Google's LLM with deep Google Workspace integration, 2M token context window, and native code execution

A

MiMo (Xiaomi)

8.3

Xiaomi's MiMo-V2.5 family launched 2026-04-22 -- Pro (1T total / 42B active MoE, 1M context, native vision+audio reasoning), Multimodal base, TTS (3 sub-models: base, VoiceDesign, VoiceClone), and ASR (open-source, English + Chinese + major dialects). Full voice pipeline for the agent era. Extra-charge 1M-context tier removed at launch

B

Grok

7.5

xAI's irreverent chatbot with a direct line to X/Twitter -- real-time data meets unfiltered personality

About Hunyuan 3 (Tencent Hy3)

Tier A (8.1/10). Tencent's Hy3 Preview launched 2026-04-23 -- 295B total / 21B active MoE, 256K context, open-sourced on HuggingFace under tencent/Hy3-preview. Cheapest frontier-class API at ~1.2 RMB per million input tokens. Integrated into Yuanbao, WeChat, QQ

Read the full Hunyuan 3 (Tencent Hy3)review →