Is Hunyuan 3 (Tencent Hy3) Down?

Quickest ways to check the current status of hy3ai.com plus recent known issues and working alternatives if it's out.

Last editorial review: 2026-07-22

How to check right now

Step 1 -- Load the site
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The simplest check. If it loads and you can log in, the tool is up for you.

Step 2 -- Crowdsourced reports
DownDetector: Hunyuan 3 (Tencent Hy3)→

User-reported outages aggregated across regions. Good signal for partial or regional outages.

Step 3 -- Live social
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Live tweets from other users. Fastest signal for a fresh outage -- often beats status pages by 10-20 minutes.

Step 4 -- Official status page
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Known issues we've tracked

HY3 REACHED GA (2026-07-06): Tencent officially released the final Hunyuan Hy3 model, upgrading the April preview with more post-training compute and higher-quality data. Same architecture (295B total / 21B active MoE, 256K context) but two material changes: (1) it now ships under **Apache 2.0** with the preview's **EU / UK / South Korea use restriction lifted**, open-weights day-one on Hugging Face + ModelScope; (2) heavily strengthened autonomous-agent capability -- Tencent claims a **~90% task-completion rate** across several of its internal applications, and bundled a free AI-agent feature into the consumer apps. API is now served via **Tencent Cloud's TokenHub** platform. This flips the earlier 'preview-stage, not GA' caveat -- Hy3 is now a stable, production-oriented release
2026-07-06•Tencent (tencent.com/en-us/articles/2202386.html), Caixin Global (2026-07-06), TechNode (2026-07-07), Pandaily
Pricing in RMB is the published number -- USD pricing depends on FX and may move. ~1.2 RMB/M input ≈ $0.16 USD at April 2026 rates. Output token pricing is published separately; check api docs before forecasting cost
2026-04•Caixin Global, Tencent product page
PRC content filtering applies. Hy3 declines to engage on Tiananmen Square, Taiwan sovereignty, and other regulated topics. Same operating reality as DeepSeek, Qwen, Kimi, GLM -- if your use case needs unfiltered geopolitics, choose a Western frontier model or a community-tuned open-weights variant
2026-04•Pattern from DeepSeek/Qwen; Hy3 follows the same regulatory regime

Issues here are sourced from our editorial sweeps, not real-time telemetry. Newer issues may exist.

What to use if Hunyuan 3 (Tencent Hy3) is down

Top AIToolTier-ranked alternatives in the same category, ordered by our overall score.

A

Muse Spark (Meta)

8.8

Meta's frontier model line from its Superintelligence Lab -- Muse Spark 1.1 (2026-07-09) adds substantially better coding, 1M-token multi-agent orchestration, and Meta's first paid developer API (Meta Model API, public preview)

A

Claude (Anthropic)

8.5

Anthropic's flagship LLM family. After a 19-day US-government export-control suspension (June 12-30), Claude Fable 5 -- the first publicly available Mythos-class model -- returned globally on July 1, 2026. New on June 30: Claude Sonnet 5, the 'most agentic Sonnet yet,' now the default on Free/Pro at $2/$10 per 1M (intro through Aug 31, then $3/$15). Opus 4.8 remains the top-end flagship at $5/$25 per 1M with a 1M-token context, effort control, and a cheap fast mode

A

Gemini (Google)

8.3

Google's LLM with deep Google Workspace integration, 2M token context window, and native code execution -- Gemini 3.6 Flash + 3.5 Flash-Lite GA 2026-07-21 (the 'upgraded Flash stopgap'; 3.6 Flash at $1.50/$7.50 per 1M, 17% fewer output tokens), Gemini 3.5 Pro STILL delayed and partner-testing-only (Bloomberg, 7/16 -- coding shortfalls, no ship date), Gemini 4 pre-training now underway

A

MiMo (Xiaomi)

8.3

Xiaomi's MiMo-V2.5 family launched 2026-04-22 -- Pro (1T total / 42B active MoE, 1M context, native vision+audio reasoning), Multimodal base, TTS (3 sub-models: base, VoiceDesign, VoiceClone), and ASR (open-source, English + Chinese + major dialects). Full voice pipeline for the agent era. Extra-charge 1M-context tier removed at launch

B

Grok

7.5

SpaceXAI's irreverent chatbot with a direct line to X/Twitter -- and now Grok 4.5 (launched 2026-07-08), the frontier MoE model trained jointly with Cursor for coding, agentic tasks, and knowledge work at $2/$6 per 1M tokens. Grok 4.3 remains the value tier at $1.25/$2.50

About Hunyuan 3 (Tencent Hy3)

Tier A (8.1/10). Tencent's Hy3 reached GA 2026-07-06 (upgraded from the April preview) -- 295B total / 21B active MoE, 256K context, now Apache 2.0 open weights on HuggingFace + ModelScope with the EU/UK/South Korea restriction lifted. ~90% agent-task completion on Tencent's internal apps; API via Tencent Cloud TokenHub. Integrated into Yuanbao, WeChat, QQ

Read the full Hunyuan 3 (Tencent Hy3)review →