Is HeyGen down right now?

We do not run live uptime probes. To verify HeyGen's current status, check the vendor's official status page, DownDetector, or the vendor's X feed. Links are on this page.

What should I use if HeyGen is down?

The top AIToolTier-ranked alternatives to HeyGen are Seedance 2.0, Opus Clip, Google Veo 3.1. Full list and tier rankings are on this page.

Is HeyGen Down?

Quickest ways to check the current status of heygen.com plus recent known issues and working alternatives if it's out.

Last editorial review: 2026-05-26

How to check right now

Step 1 -- Load the site

Open heygen.com→

The simplest check. If it loads and you can log in, the tool is up for you.

Step 2 -- Crowdsourced reports

DownDetector: HeyGen→

User-reported outages aggregated across regions. Good signal for partial or regional outages.

Step 3 -- Live social

Search X for “HeyGendown” →

Live tweets from other users. Fastest signal for a fresh outage -- often beats status pages by 10-20 minutes.

Step 4 -- Official status page

Find HeyGen's status page →

Most vendors publish a status page at status.[domain] or on Statuspage.io. Google-search to find the current URL.

Known issues we've tracked

PRODUCT (2026-05-04): HeyGen formally launched 'Avatar V' with a dedicated announcement post ('Announcing Avatar V: The most realistic AI avatar model in the world'). Mechanics: one 15-second reference recording generates studio-quality video that maintains face / voice / presence across angles, looks, and runtime; identity consistency solved at the model level (not as a post-processing patch); supports long-form video stability without identity drift; multi-look generation separates performance from appearance ('record once, choose from there'); integrates with Seedance 2.0 for cinematic effects. Authored by Holly Xiao (Head of Marketing) on heygen.com/blog/announcing-avatar-v. PRICING NOT DISCLOSED at launch. Prior April product update had previewed Avatar V; this is the formal GA announcement. 'Generative Credits' rename to 'Premium Credits' and unlimited audio-dubbing on paid plans remain from the same April cycle.

2026-05-04•HeyGen blog: Announcing Avatar V (heygen.com/blog/announcing-avatar-v)

PRICING MODEL OVERHAUL (legacy 'Unlimited' plans retired after 2026-05-15; existing subscribers are grandfathered while active but cannot switch back once they leave). HeyGen is now fully credit-based, confirmed against the vendor help center on 2026-05-26: Free (1-3 videos, no monthly credits), Creator $29/mo (600 credits), Pro from $49/mo (1,000-100,000 credits, tiered), Business $149/mo first seat + $20/seat (1,500 base credits; add-on credits $0.05 each in 100-credit blocks with auto-reload), Enterprise custom. This supersedes the older Creator $24 / Business $120 numbers from prior sweeps

2026-05-15•HeyGen help center: credit-based pricing plans (help.heygen.com/en/articles/15125761) + legacy-plan retirement (help.heygen.com/en/articles/9204682)

Instant Avatar clones sometimes produce audio artifacts or unnatural pauses in certain languages

2026-03•Reddit r/heygen

Video translate feature occasionally mistranslates technical terms and proper nouns

2026-02•G2 Reviews

Issues here are sourced from our editorial sweeps, not real-time telemetry. Newer issues may exist.

What to use if HeyGen is down

Top AIToolTier-ranked alternatives in the same category, ordered by our overall score.

Seedance 2.0

8.8

ByteDance's unified audio+video generator -- 15-second 4K clips with synchronized dialogue, music, and SFX, now shipping inside CapCut

Opus Clip

8.0

AI tool that automatically turns long videos into viral short clips for TikTok, Reels, and Shorts

Google Veo 3.1

7.9

Google's AI video stack -- Veo 3.1 (native 4K at 60fps with synchronized audio) plus the newer Gemini Omni 1.1 Flash, which from **2026-09-23 generates free 1080p scenes for any Google account inside Google Vids** (extend scenes, set exact clip durations, upscale, templates, SynthID watermark) after landing in Google Flow on 8/27. Also 9/23: **Google Flow Tools** -- describe a workflow and Flow builds a reusable custom tool; six creator-built tools shipped (ambient sound and foley stems, multilingual captions, social thumbnails, architectural textures, animated collages, Swiss-style motion graphics), each duplicable and remixable.

Runway

7.8

**Praxis-1 (announced 2026-09-30): Runway's first open-weight world action model for robots, built on the same video pretraining as its world models -- in testing with Noble Machines, Standard Bots and Ultra, public release and weights 'in the coming months', not a video product.** **GWM Worlds 2 (research preview, 2026-09-03)**: real-time interactive worlds at 720p/24fps with 48 kHz generated audio, steered by text actions to any subject or the scene -- not in the product yet. Runway Gen-4.5 (shipped 2025-12-01) -- #1 on Artificial Analysis text-to-video leaderboard at 1,247 Elo. **GWM-1 (General World Model family) announced May 2026** for Worlds / Avatars / Robotics, built on Gen-4.5. Gen-4.5 also gained **native audio generation + native audio editing** (May 2026). Gen-4 Turbo supports native 4K. The most capable professional AI video generator available in 2026

Pika

7.8

Fast, fun AI video generator that's easier on your wallet than Runway

About HeyGen

Tier B (7.3/10). AI avatar videos for marketing and sales -- like Synthesia but with better lip-sync and more personality

Read the full HeyGenreview →