Is ElevenLabs Down?

Quickest ways to check the current status of elevenlabs.io plus recent known issues and working alternatives if it's out.

Last editorial review: 2026-11-05

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Known issues we've tracked

ELEVENAGENTS GOES NATIVE IN FOUR CONTACT-CENTER PLATFORMS (2026-11-04, vendor-primary): 'ElevenAgents now integrates natively with four leading contact center platforms: NiCE CXone, Genesys Cloud, Amazon Connect, and Five9. ... For any other platform, ElevenAgents connects over Session Initiation Protocol (SIP).' The pitch is that voice agents run 'inside the call flows they already trust' -- existing telephony, routing, compliance recording and CRM stay in place, and the contact center passes call context to the agent at the start of the call. ElevenLabs cites 'more than 17,000 voices' in 'over 90 languages'. No pricing change was announced in the post.
2026-11-04•ElevenLabs (elevenlabs.io/blog/elevenagents-contact-center-integrations, JSON-LD datePublished 2026-11-04; RSS pubDate Wed, 04 Nov 2026) -- fetched 2026-11-05
SFX V3 (2026-10-29 in ElevenCreative and ElevenAPI; developer post 2026-11-02, vendor-primary): 'SFX v3, the newest ElevenLabs sound effects model ... handles prompts that describe multiple sounds more reliably, generates music and vocals more convincingly, and produces cleaner, more natural audio than SFX v2 in benchmark testing.' In ElevenCreative it is in the Sound Effects tab, Flows, Studio, the Music Editor and the mobile app. **API:** 'set model_id to eleven_text_to_sound_v3 on the POST /v1/sound-generation endpoint'; the model picks the length unless duration_seconds is set, prompt_influence defaults to 0.3, and **'Looping currently only works with eleven_text_to_sound_v2'**. ElevenLabs itself calls it 'an incremental update' that is less likely to clip on gongs, chimes and kettle whistles, and suggests A/B testing v2 against v3 on the same endpoint. No price change was announced and no benchmark numbers were published.
2026-10-29•ElevenLabs blog (elevenlabs.io/blog/sound-effects-v3, JSON-LD datePublished 2026-10-29; elevenlabs.io/blog/sfx-v3-for-developers, datePublished 2026-11-02), fetched 2026-11-02
ELEVEN REALTIME: TWO SPEECH-TO-SPEECH AGENT MODELS WITH A PER-MINUTE PRICE, AND REALTIME TRANSLATION IN ALPHA (2026-10-20 and 2026-10-21, vendor-primary): 'Eleven Realtime is a new class of Speech to Speech models' in two sizes, v1 Mini and v1 Max; 'Each model is a complete voice agent', both support 90+ languages and any of the 17,000+ voices, and the API 'is compatible with OpenAI's Realtime API' (WebSocket at wss://api.elevenlabs.io/v1/convai/realtime) or you pick them in the ElevenAgents model dropdown. The underlying LLM is not named. ElevenLabs cites Artificial Analysis results: Big Bench Audio 98.8% (Max) and 75.9% (Mini); time to first speech 0.57 s and 0.62 s; tool-use completion 87.1% and 60.3%. **Price (API pricing page):** $0.08 per minute of connected audio plus tokens, v1 Mini $0.20 / $6.00 and v1 Max $1.80 / $9.00 per 1M input / output tokens, burst $0.16 per minute above your concurrency limit. **Realtime Translation (10/21):** 'available in alpha for ElevenAPI enterprise customers', built on Eleven v4 Turbo, 90+ languages with automatic detection, Deutsche Telekom as a launch customer, no public price. A 10/28 post explains Cue, the alignment model already behind the Scribe family (not a new product).
2026-10-20•ElevenLabs blog: Introducing Eleven Realtime (elevenlabs.io/blog/realtime, JSON-LD 2026-10-20) + Talk to anyone, in any language, in realtime (elevenlabs.io/blog/realtime-translation, JSON-LD 2026-10-21) + elevenlabs.io/pricing/api, fetched 2026-10-29
PLAN PRICES CORRECTED (checked 2026-10-29, vendor-primary): the pricing page FAQ reads 'Free $0 (10,000 credits); Starter $6 (30,000 credits); Creator $22 (121,000 credits, $11 for the first month); Pro $99 (600,000 credits); Scale $299 (1,800,000 credits, 3 seats)'. Our page had Starter at $5 with 30,000 characters and Creator at 100,000 characters. Starter currently shows a $1 first month until Nov 1, 2026.
2026-10-29•elevenlabs.io/pricing (title 'ElevenLabs Pricing for Creators & Businesses of All Sizes'), fetched 2026-10-29
INSTANT SOUNDTRACKS -- MUSIC PLUS TIMED SOUND EFFECTS FOR UPLOADED VIDEO (2026-10-15, vendor-primary): 'Generate a soundtrack and synchronized sound effects for any video you upload in ElevenCreative.' Upload a video and 'the model scores it with original music, then analyzes the footage for sound effect cues, and generates sound effects aligned to those timestamps' (ElevenLabs' example: 'a whoosh timed to the logo at the end of an ad'). Effects land as separate layers in the ElevenCreative Music Video Editor so they can be adjusted or swapped without regenerating; the score can shift mood across scenes and can use the video's existing audio (genre, crescendos, BPM, instrumentation) as a reference; timing is tuned for short-form cuts. **Availability:** 'available immediately' in ElevenCreative's music tab, Creative Engine for ads, ElevenMusic, and the **ElevenCreative Studio API** via new parameters add_sfx, separate_tracks (returns a ZIP of music and SFX stems) and use_audio_as_reference; **up to 10 videos per request, 200 MB and 10 minutes combined**. No separate price was stated -- generation draws on existing plan credits. Other ElevenLabs posts this window (SSML, deepfake detection, transcription and VAD explainers, a UK Parliament AI-voiced speech) are guides or customer stories, not product changes.
2026-10-15•ElevenLabs (elevenlabs.io/blog/introducing-instant-soundtracks, JSON-LD datePublished 2026-10-15; blog RSS pubDate Thu 15 Oct 2026) -- fetched 2026-10-15 via curl
ELEVENAGENTS ARCHITECT (ALPHA), SYNTHETIC VOICE DETECTION, BRAND KIT -- AND THE v4 3x-CREDIT PROMO ENDED 10/12 (2026-10-06 to 2026-10-12, vendor-primary): **(1) ElevenAgents Architect (10/06)** -- 'our new built-in expert that helps your team launch and improve agents, just by talking or typing'. It knows every ElevenAgents configuration option (knowledge base, prompts, workflows, voice settings, procedures, guardrails, tools, simulations), takes a signal such as a failing test, an escalation spike or a Spotlight finding, analyzes transcripts, proposes a change and writes simulations to validate it. Every change lands as a versioned draft that needs human approval; teams can set standards it must follow. Reachable inside ElevenAgents and from Claude, Claude Code, ChatGPT, Cursor and Grok Bot. **'Available now in Alpha'**; no price stated. **(2) Synthetic voice detection (10/09)** -- analyzes a caller's speech in the first few seconds and returns human or AI-generated, so rules can route machine callers to a scoped agent, queue them behind people, or block sensitive actions (bank-detail changes, password resets) requested by a synthetic voice. ElevenLabs notes all its own audio is watermarked but detection does not rely on a watermark. **Available today only to enterprise customers supported by its Forward Deployed Engineering team; a broader enterprise rollout 'later this month' as a configurable option.** ElevenLabs also joined the **Personal Agent Protocol** working group (led by Meta and Sierra) as a design partner. **(3) Brand Kit (10/09)** -- colours, fonts, logos with usage rules, reference images and brand rules stored once per workspace and tagged with @ in Image & Video, Flows and the ElevenCreative agent; multiple kits for agencies; voice and sound kits 'coming'. **(4) Promo end:** the site banner still read 'With 3x credits included on Creator+ until October 12' on 10/12, so the Eleven v4 launch credit promo recorded on this page has now run its course; standard credit costs apply from 10/13.
2026-10-09•ElevenLabs blog: elevenagents-architect (JSON-LD datePublished 2026-10-06; 'available now in Alpha'), synthetic-voice-detection-and-personal-agent-protocol and introducing-brand-kit (rss.xml pubDate Fri, 09 Oct 2026); site banner text on the Architect page -- all fetched 2026-10-12 via curl with browser UA

Issues here are sourced from our editorial sweeps, not real-time telemetry. Newer issues may exist.

What to use if ElevenLabs is down

Top AIToolTier-ranked alternatives in the same category, ordered by our overall score.

A

GPT-Live (ChatGPT Voice)

8.6

**GPT-Live-1.1 and a smaller GPT-Live-1.1 Quip began rolling out in ChatGPT Voice on 2026-10-15, with more natural accents, shorter spoken cues while it searches, and new voices for French, German, Hindi, Japanese, Korean and Mexican Spanish plus an English voice called Bubbie.** OpenAI's full-duplex voice models (launched in ChatGPT 2026-07-08) -- listens and speaks at the same time, backchannels naturally, and delegates hard questions to a backend model while keeping the conversation going. **GPT-Live-1 reached the API on 2026-09-10 at $0.05 per minute** for the voice layer, with telephony support, keyword biasing, delegation to any backend model (GPT-6 Astra, Luna, or a third-party model) and a wider voice set. In ChatGPT: GPT-Live-1 for paid tiers, GPT-Live-1 mini for Free. **Five days after the API launch, Google priced Gemini 3.8 Live at $0.005/min audio in and $0.018/min audio out (2026-09-15)** -- a fraction of GPT-Live-1's $0.05/min voice layer, though each stack bills backend or text tokens on top

A

Descript

8.5

Edit audio and video by editing text -- the 'Google Docs of media editing' actually lives up to the hype

A

Grok Speech (STT + TTS APIs)

8.1

**Grok Voice 3.0, xAI's new speech-to-speech model, shipped 2026-10-14 at the same $0.08 per minute as 2.0, which xAI's rate card now flags as on its way out; grok-voice-latest switched over automatically, and xAI cites a #1 score of 86.9 on Artificial Analysis' Speech-to-Speech Index.** xAI's standalone voice APIs. **Grok Voice Transcribe 2.0 shipped 2026-09-18** -- xAI calls it twice as accurate as 1.0 at the same $0.10/hr batch and $0.20/hr streaming, ranks it first for accuracy among 32 streaming models on Artificial Analysis, and has already made it the default STT model; **1.0 is being retired in the coming weeks, so pin grok-voice-transcribe-1.0 if you need it**. **PRICE CORRECTION: text-to-speech is $15.00 per 1M characters on xAI's live rate card (verified 2026-09-21), not the $4.20 this page carried since April.** Speech-to-speech agent $0.08/min, 26 flagship voices, ~1-minute voice cloning, no-code Voice Agent Builder

A

Cohere Transcribe

8.0

**Nov 2026: an Arabic fine-tune (cohere-transcribe-arabic-07-2026) shipped on 2026-07-07 with Arabic-English code-switching, Model Vault now publishes per-GPU hourly prices, and Cohere signed its Aleph Alpha combination agreement on 2026-09-16 (closing pending).** Cohere's first audio model -- launched 2026-03-26 under Apache 2.0, 2B parameters, #1 on the Hugging Face Open ASR Leaderboard at launch (5.42 avg WER as of 2026-03-26), 14 enterprise-critical languages. Free trial API (rate-limited, non-commercial); Model Vault for production

B

Microsoft MAI-Voice-2

7.3

Microsoft's in-house expressive TTS line. **MAI-Voice-2.1 and MAI-Voice-2.1-Flash launched 2026-10-01: 23 languages and 26 locales with one voice that keeps the same speaker and a native accent across languages, voice cloning from a few seconds of reference audio with consent guardrails, priced at $22 per 1M characters for 2.1 and $15 per 1M characters for Flash, which generates 45 seconds of audio at 150 ms end-to-end latency and is pitched at voice agents alongside MAI-Transcribe-2-Streaming.** These supersede **MAI-Voice-2 (Build, 2026-06-02)**: 15 languages, emotion tags, zero-shot cloning from a 5-60 s clip, preferred over MAI-Voice-1 72% of the time. Microsoft also shipped a MAI-Voice-2-Flash and MAI-Image-2.5-Pro in July that this page had not recorded -- see the Oct 2 note.

About ElevenLabs

Tier A (8.5/10). **Nov 4: ElevenAgents now integrates natively with NiCE CXone, Genesys Cloud, Amazon Connect and Five9, and connects to any other contact center over SIP.** **SFX v3 (2026-10-29), the newest ElevenLabs sound-effects model, follows prompts that describe several sounds more closely and handles music and vocals better than SFX v2; it is in ElevenCreative (Sound Effects tab, Flows, Studio, Music Editor, mobile app) and in the API as eleven_text_to_sound_v3 on the same endpoint, though looping still needs the v2 model.** **Eleven Realtime (2026-10-20) adds two speech-to-speech agent models, v1 Mini and v1 Max, in ElevenAgents and an OpenAI Realtime-compatible API at $0.08 per minute of connected audio plus LLM tokens; Realtime Translation followed on 10/21 in alpha for API enterprise customers.** **Instant Soundtracks (2026-10-15) scores any uploaded video with original music and timed sound effects in ElevenCreative, ElevenMusic and the API, with effects on separate layers and the option to use the clip's existing audio as a style reference.** **ElevenAgents gained two new tools in the week of 2026-10-06: Architect (alpha, 10/06), a built-in expert that diagnoses agent failures from transcripts and drafts tested fixes, and synthetic voice detection (10/09), which flags AI callers in the first seconds of a call -- enterprise-only for now. ElevenCreative added Brand Kit (10/09).** **Two days after the v4 launch, ElevenLabs closed a $300M employee tender at a $22B valuation (2026-09-30), double its February Series D, with enterprise now 55% of revenue -- and the pricing page is running v4 launch promos (extra v4 credits on Creator plans and above, see the Oct 2 note).** **Eleven v4 and Eleven v4 Turbo launched 2026-09-28 -- a fourth-generation voice model on an entirely new architecture**, ranked #1 on Artificial Analysis' Provider Voice Arena and preferred by ~75% of listeners in blind head-to-head tests against Cartesia Sonic 3.6, Inworld TTS-2 and Google's Gemini 3.8 Flash and Flash-Lite TTS; v4 Turbo answers with a ~100ms median inference latency (~150ms to first speech over WebSocket) and is co-optimized with ElevenAgents. Both cover 90+ languages, follow inline audio tags like [laughs] or [phone buzzing] more accurately, clone voices with better speaker similarity, and are live now in ElevenAgents, ElevenCreative and the API (Text to Dialogue). Eleven v3 becomes the previous generation. The 2026-09-10 Universal Music Group licensing deal and CLI v1 (8/24) still stand.

Read the full ElevenLabsreview →