Is ChatGPT Work Down?

Quickest ways to check the current status of openai.com plus recent known issues and working alternatives if it's out.

Last editorial review: 2026-10-05

How to check right now

Known issues we've tracked

ENTERPRISE TOKEN RATE CARD FOR WORK AND CODEX -- EVERY MODEL PRICED PER 1M TOKENS, FIRST PUBLISHED DAYBREAK RED AND ASTRA LAW RATES, ULTRAFAST AT 6X (help-center article updated ~2026-10-04, vendor-primary): OpenAI's 'ChatGPT Rate Card (Enterprise token-based pricing)' covers 'eligible token-based Enterprise agreements' (credit-based workspaces keep the credit rate card until their billing model changes) and says plainly that token rates replace the old per-message rates in Chat so 'usage pricing is standardized across all product surfaces'. **ChatGPT Work and Codex models, Standard mode, per 1M input / cached input / output:** GPT-6 Astra $10 / $1 / $50; GPT-6.1 Sol $2 / $0.10 / $10; GPT-6 Sol $2 / $0.20 / $10; GPT-6 Luna $0.10 / $0.01 / $0.50; GPT-5.6 Sol $4 / $0.40 / $20 (promotional, 'available at least through Nov 21, 2026'); GPT-5.6 Terra $2 / $0.20 / $12; GPT-5.6 Luna $0.20 / $0.02 / $1.20; GPT-Rosalind-Research $5 / $0.50 / $25; GPT-5.5 $5 / $0.50 / $30; **Daybreak Blue (GPT-5.6 Sol) $4 / $0.40 / $20; Daybreak Red $12.50 / $1.25 / $75** (Daybreak needs Trusted Access for Cyber approval; Red is separately provisioned); GPT-5.3-Codex and GPT-5.2 $1.75 / $0.175 / $14; **GPT-6 Astra Law $12.50 / $1.25 / $62.50** (selected US law firms via Trusted Access). The rates apply to 'local tasks, cloud tasks, automations, code review, auto review, and delegated workers'; code review runs on GPT-5.3-Codex and auto review on GPT-5.6 Luna. **Add-ons:** Voice in Chat and Desktop $0.05 per connected minute plus backend-model tokens; web search $10 per 1,000 runs plus content tokens; GPT-Image-2.0 at $8 / $2 / $30 per 1M image tokens; deep research on o4-mini-deep-research $2 / $0.50 / $8; ChatGPT for Word, Excel/Sheets and PowerPoint and Workspace Agents at the same model rates (GPT-5.6 Sol default) sharing one agentic-usage pool. **Multipliers:** long context above 272K input tokens is 2x input, 2x cached and 1.5x output (not in the Chat tab; Astra in Codex is exempt); Fast mode 2x Standard for GPT-6.1 Sol, Astra, Sol, Luna, 5.6 and 5.5; **GPT-6 Astra Ultrafast 6x Standard under Enterprise token billing, available in Work and Codex for eligible Enterprise workspaces**; against included allowances Fast draws 2.5x and Ultrafast 8x; regional processing 1.1x. **Why it matters for buyers:** this is the first complete public Enterprise price list for Work, and the Daybreak Red and Astra Law rows had never been published anywhere.
2026-10-04•OpenAI Help Center: ChatGPT Rate Card (Enterprise token-based pricing) (help.openai.com/en/articles/20001415-chatgpt-rate-card-enterprise-token-based-pricing, page reads 'Updated: 20 hours ago' on 2026-10-05) -- fetched 2026-10-05 via curl with browser UA
DEVDAY 2026 REBUILDS THE WORK SURFACE: DOTS, SPACE REPLACES LIBRARY, PAGES, TEAMS, @CHATGPT IN SLACK AND TEAMS, GPT-6.1 SOL, AND A $500 PRO TIER FOR ULTRAFAST (2026-09-29, vendor-primary): **(1) dots** -- 'always-on agents in ChatGPT that can take on ongoing work and keep making progress between conversations. Give your dot a goal, connect the apps it needs, and define what it can do on its own. Powered by GPT-6 Astra, your dot has its own cloud computer and can bring results back for your review.' Reach it in ChatGPT, Slack or Teams, or by voice call; it can connect to 4,000+ apps via plugins and, with permission, to your laptop. **Availability: Pro and Business Premium (18+, supported markets; Pro access excludes the EEA, Switzerland and the UK at launch); Enterprise, Edu and Healthcare get a beta that is off by default until an admin enables it.** 'For the next month, dots usage won't count toward eligible Pro, Business, and Enterprise users' plan allowances' -- usage terms come later, so there is no dots price. Specialist dots (own identity for access management, IT-provisioned hardware, systems-of-record integrations, Microsoft Agent 365) are a preview. **(2) ChatGPT Space** -- 'a new home for your team to collaborate with AI', bringing Pages, files and related work together; **'Space replaces Library for accounts with access; your existing Projects remain separate'**; Pro, Business and Enterprise on desktop and web (mobile reading and sharing now, mobile editing 'coming soon'); Enterprise sharing is an opt-in preview. **(3) Pages** -- a document type 'built for human and agent collaboration': turn a conversation into a Page, start from a template or write in Space; charts, images and interactive content; collaborators comment and edit with their own ChatGPT; sharing a Page does not expose private chats or memory. Collaborative slides with PowerPoint/Google Slides export are 'in the coming weeks'. **(4) Teams and @ChatGPT** -- Business and Enterprise can group colleagues into a team to share pages, slides, plugins and spreadsheets and delegate recurring team tasks (scheduled or event-triggered); mention **@ChatGPT in a Slack or Teams channel, thread or DM** and teammates can refine results 'without needing an individual ChatGPT license'. **(5) Meetings plugin** -- notes and personalised summaries with action items saved to Space, audio deleted once notes are ready; beta in the macOS desktop app for Pro and Business, Enterprise 'coming soon'. **(6) GPT-6.1 Sol in Work** -- 'improves on GPT-6 Sol in agentic coding, computer use, and professional work', rolling out 'starting with Pro users and expanding to Plus, Business, Enterprise, and Edu'; Enterprise and Edu owners enable it under Workspace settings > Permissions & roles. Still 'not yet available in Chat'. **(7) Pro 500 and Ultrafast** -- 'a new $500/month plan with the highest included usage of the Pro plans and access to Astra Ultrafast in ChatGPT Work and Codex' (25x the Plus allowance per the recap); Ultrafast is a faster service tier for GPT-6 Astra (up to 8x in Codex) that uses the included allowance first, then credits; among Pro plans only Pro 500 has it, and Enterprise has it too. **Pro 200 reopened to new subscriptions at $200** with changed allowances. **(8) Enterprise extras:** OpenAI Private Intelligence (Zero Data Retention with Private Safety Processing now; Private Inference preview 'this fall'), OpenAI Marketplace (apply existing OpenAI commitments to 32 partner products including Figma, Adobe, Salesforce, ServiceNow, Harvey, Legora, Palo Alto Networks, CrowdStrike and Baseten; enterprise customers 'express interest'), Sites that host plugins for Business/Enterprise/Healthcare/Edu, and shareable profiles with workspace-scoped skill sharing. **(9) The automation side:** plugins can start automations from MCP events in connected apps, and Codex Cloud tasks keep running while a laptop sleeps -- the same 'work continues without you' pattern Work launched with in July, now generalised across dots, Space and team tasks.
2026-09-29•OpenAI (openai.com/index/introducing-dots/ and openai.com/index/devday-2026-recap/, both publicationDateText 'September 29, 2026'; openai.com/index/introducing-gpt-6-1-sol/, same date) + help.openai.com ChatGPT release notes 'September 29, 2026' (Pro 500, Codex Cloud, Pages, Sites, GPT-6.1 Sol in Work, dots, Meetings plugin, Space, Pro 200) -- fetched 2026-10-02 via curl with browser UA
GPT-6 SOL AND LUNA IN WORK, AND VOICE INSIDE WORK (2026-09-22 and 2026-09-23, vendor-primary): OpenAI's GPT-6 Sol and Luna launch says both are 'available in **ChatGPT Work** and Codex starting today for all Plus, Pro, Business, Enterprise, and Edu users. Free and Go users can access GPT-6 Luna in the desktop app. These models are not yet available in Chat.' The 9/22 release note: 'GPT-6 Sol and Luna in Work and Codex ... These models are separate from the models available in Chat ... Available models and reasoning effort options depend on your plan and workspace settings.' Why it matters for Work specifically: OpenAI's positioning for Sol is 'professional work' -- on AutomationBench 1.0.6 (47 tools across sales, marketing, operations, support, finance and HR) Sol at xhigh scores 33.2% at $0.27 per task, above GPT-6 Astra at low effort (30.3%, 3.9x the cost) and Claude Opus 5 at max (26.9%, 11.1x); on Agents' Last Exam V1 Sol at max scores 56.4%. API prices behind the metering: Sol $2/$10, Luna $0.10/$0.50 per 1M (50% below the GPT-5.6 promo rates). **Voice in Work (9/23 release note):** 'Voice is also available in Work on web and mobile. Ask it to create documents, presentations, and spreadsheets, use connected apps, or work in a browser. When you end a Voice call in Work, an unfinished task can continue in text.' Requires both Voice and Work access; existing app connections, permissions and usage limits apply. Live (Voice) also gained plugins on web, iOS and Android the same day.
2026-09-23•OpenAI (openai.com/index/introducing-gpt-6-sol-and-luna/, publicationDateText 'September 22, 2026') + help.openai.com ChatGPT release notes ('September 22, 2026' and 'September 23, 2026') + developers.openai.com/api/docs/pricing.md -- fetched 2026-09-28 via curl with browser UA
A SECOND VERTICAL EDITION IN SEVEN DAYS: ASTRA FOR LAW AND 26 LEGAL PLUGINS (2026-09-17, vendor-primary): a week after ChatGPT for Financial Services (9/10), OpenAI introduced **Astra for Law** -- GPT-6 Astra with a legal search index (US case law, statutes, regulations, court rules and administrative decisions across more than 230 million URLs, including Free Law Project's CourtListener collection) and instructions for legal analysis and writing. For the plugins directory this page tracks, **26 partner-built legal plugins launched the same day**: iManage (draft a negotiation brief in ChatGPT and save it to the matter file), Intapp (surface activities that may need a time entry), DeepJudge (bring prior deals into a comparison), Thomson Reuters HighQ (matter context, with a CoCounsel Legal connector 'forthcoming'), plus Relativity and Clio. **The vertical is built with people as much as software:** OpenAI's forward-deployed engineers adapted ChatGPT Enterprise for **Sullivan & Cromwell** (an agreement analyzer that reads a new deal against the firm's negotiating playbooks and precedents and proposes redlines), **Ropes & Gray** (deal diligence that traces findings back to the data room) and **Cooley** (GO Public, which carries changes across an IPO filing). **Access is gated:** selected firms through **Trusted Access** in ChatGPT and Codex first, API 'coming soon', **no pricing published**; eligible firms get Zero Data Retention on the API and ChatGPT Enterprise usage excluded from human review by default, with Latham & Watkins designing information permissions, ethical walls, client instructions and firm oversight. The model appears as 'GPT-6 Astra Law' in the picker (`gpt-6-astra-law` in the API). OpenAI's own Vals AI Legal Research Bench result (54.0% overall correctness vs 38.7% for GPT-6 Astra with web search alone, highest effort, 200 private-set questions) is first-party and unreplicated. **Read-across:** Financial Services and Law are now the template -- expect further verticals packaged as data + plugins + gated access rather than as plan tiers, and priced by conversation rather than on the pricing page.
2026-09-17•OpenAI (openai.com/index/astra-for-law/, publicationDateText 'September 17, 2026'; no 'Originally published on' / 'Update on' blocks) -- fetched 2026-09-17 via curl with browser UA; legal plugin tab at openai.com/business/plugins/?tab=plugins-legal
ADMIN ANALYTICS: USAGE, TASK INSIGHTS AND CODEX OUTCOMES IN THE ADMIN CONSOLE -- AND A PROMPT-DRIVEN ADS MANAGER PLUGIN (2026-09-16, vendor-primary): OpenAI described the analytics now in the **ChatGPT Admin Console** across ChatGPT Work and Codex. **Usage** shows active users, credits and token usage, filterable by group or user. **Insights** runs a **task classifier over a sample of messages**, grouping work into use cases and tasks (e.g. software engineering into feature development and code maintenance; sales into account research and planning) with an Overview tab and a Use cases table of credits, messages and active users per task; task details break credits down by **Models, Reasoning and Speed settings**, and a **Plugin leaderboard** and **Skills** view show which tools support each task. **Outcomes** shows Codex's contribution to **merged commits and lines of code** plus code-review activity, with group, user and repository filters. The **Admin plugin and Admin API** expose the same data for trend analysis; Datadog says it already consumes OpenAI's task categories in its Agent Console. **Governance implication:** admins can now see what people use the agent for at task granularity from a sampled classifier -- worth knowing before assuming ChatGPT Work usage is opaque to your employer. **Separately, the same day's ads post adds an Ads Manager plugin to ChatGPT Work**, letting advertisers create, update and analyse ChatGPT Ads campaigns by prompt -- the first plugin that turns Work into a channel-management console rather than a document producer.
2026-09-16•OpenAI (openai.com/index/how-to-connect-ai-usage-to-business-value/, publicationDateText 'September 16, 2026'; openai.com/index/reimagining-advertising-with-ai/, same date) -- both fetched 2026-09-17 via curl with browser UA
THE DATA AGENT -- CHATGPT WORK CONNECTS DIRECTLY TO WAREHOUSES AND BI TOOLS AND BUILDS DASHBOARDS FROM A QUESTION (2026-09-10, vendor-primary): OpenAI introduced a **Data agent in ChatGPT Work** ('Install Data agent' is a plugin-style install). **Connections, named by the vendor:** Amazon Redshift, Datadog, Google BigQuery, ClickHouse, Databricks, MongoDB, Snowflake, Redis 'and more', plus files from Google Drive and SharePoint. **Semantic context** comes from Databricks Genie Ontology, dbt, GitHub, Snowflake Horizon and existing BI dashboards, so the agent uses the organisation's own metric definitions rather than guessing. **Output:** follow-up investigation with evidence, then an **interactive dashboard** the team can edit, share and refresh, styled to uploaded brand guidelines; it can also build and interact with dashboards in **Omni, Oracle BI, Power BI, Sigma, Tableau and ThoughtSpot** rather than replacing them. It can recommend next steps, share findings via Slack or email, and execute approved actions through connected tools. **GOVERNANCE, WHICH IS THE PART THAT DECIDES ENTERPRISE ADOPTION:** admins choose which connections exist and which roles can use them, and 'queries enforce the connected account's existing permissions, including table, row, and column restrictions' -- i.e. it inherits warehouse ACLs rather than introducing its own. **OpenAI's internal-usage claim:** 'nearly all of our product team and over two-thirds of our GTM organization use data agents in ChatGPT Work.' **READ:** this is a direct move on the natural-language-BI category (ThoughtSpot, Sigma, Databricks Genie, Snowflake CoCo), positioned as a front-end over those systems -- all six BI vendors supplied supportive quotes, which tells you OpenAI negotiated this as a channel rather than a replacement, at least for now. No separate price disclosed; it ships inside ChatGPT Work.
2026-09-10•OpenAI (openai.com/index/put-data-to-work/, publicationDateText 'September 10, 2026') -- fetched 2026-09-14 via curl with browser UA

Issues here are sourced from our editorial sweeps, not real-time telemetry. Newer issues may exist.

What to use if ChatGPT Work is down

Top AIToolTier-ranked alternatives in the same category, ordered by our overall score.

A

Hermes Agent

8.4

Nous Research's self-improving autonomous agent -- persistent memory, auto-generated skills, five sandbox backends. v0.18.0 'Judgment Release' (2026-07-01) adds work verification with evidence contracts, Mixture-of-Agents as selectable models, /learn + /journey self-improvement commands, and parallel background subagents

A

Perplexity Computer

8.4

Perplexity's general-purpose digital worker -- operates real software like you do, runs for hours or months, **and since 2026-09-29 runs on its own: Automations replace Scheduled Tasks with schedule- or event-triggered agents (Slack, Gmail, Outlook, Linear, GitHub) that remember prior runs and can flag missed deadlines, with per-action review gates and admin-scoped connector permissions.** and since 2026-09-21 is documented as served by GLM 5.2 rather than a frontier council: Perplexity disclosed that Computer sessions run on Z.ai's open-weight GLM 5.2, post-trained on real user sessions, with the trained checkpoint offered as a model option (21.2% fewer live tool-call failures). **Portable Computer** runs the whole thing on your own hardware -- NVIDIA RTX since 8/25, Windows since 9/14, AMD Ryzen AI Max since 9/24 -- on PPLX 27B or Qwen 3.8 27B with 24 GB of GPU memory, and local inference does not consume Computer credits. Included on Pro ($20) since 5/07, not only Max ($200).

A

Perplexity Comet

8.4

Perplexity's agentic AI browser -- FREE on all platforms as of 2026-03-18 (previously $200/mo Max-only). iOS, Android, Windows, Mac. Browses the web, executes multi-step tasks, and summarizes pages in-line. Comet Plus ($5/mo) adds premium publisher content

A

Wingman (Emergent)

8.1

Emergent's messaging-first personal AI agent -- launched 2026-04-15 from the India vibe-coding startup ($70M raise, $300M valuation). Positioned as an OpenClaw alternative with safer defaults

B

Manus AI

7.9

Hosted autonomous AI agent you talk to through Telegram, WhatsApp, and Slack -- the 'no DevOps' alternative to OpenClaw and Hermes. Manus Cloud Computer (2026-04-30) adds 24/7 persistent VMs so agents keep running between sessions

About ChatGPT Work

Tier A (8.5/10). **An Enterprise token rate card (help center, updated 2026-10-04) now prices every Work and Codex model per 1M tokens for eligible Enterprise agreements -- GPT-6 Astra $10/$50, GPT-6.1 Sol $2/$10, Daybreak Red $12.50/$75, Astra for Law $12.50/$62.50, Astra Ultrafast at 6x -- and per-token rates replace per-message billing in Chat.** EU Work output will also carry OpenAI's invisible textGrain watermark within weeks (10/05). OpenAI's long-running work agent (launched 2026-07-09) -- gathers context across your apps via plugins, stays on a project for hours, and returns finished docs/sheets/slides/web apps. **DevDay 2026 (2026-09-29) rebuilt the surface around it: dots (always-on GPT-6 Astra agents with their own cloud computer) for Pro and Business Premium with an off-by-default Enterprise beta, ChatGPT Space (which replaces Library) and Pages for Pro, Business and Enterprise, a Meetings plugin, teams with shared tasks and @ChatGPT in Slack and Microsoft Teams for Business and Enterprise, GPT-6.1 Sol in Work at near-Astra quality, and Astra Ultrafast in Work for the new $500 Pro 500 plan and Enterprise.** Earlier: GPT-6 Astra (9/03; enterprise access off by default), GPT-6 Sol and Luna (9/22), Voice inside Work (9/23). Vertical editions so far: Financial Services (9/10) and Astra for Law with 26 legal plugins (9/17).