Is Captions Down?

Quickest ways to check the current status of captions.ai plus recent known issues and working alternatives if it's out.

Last editorial review: 2026-04-02

How to check right now

Known issues we've tracked

Audio goes out of sync after export, making final videos unusable -- reported consistently across multiple review platforms
2026-01•Trustpilot
App crashes during export and randomly deletes projects, causing users to lose work
2025-12•App Store reviews
Company removed 90% of available avatars mid-subscription after ending community creator contracts
2025-10•Trustpilot
Support tickets go unanswered for weeks; multiple users report zero response to billing and technical complaints
2026-02•Trustpilot

Issues here are sourced from our editorial sweeps, not real-time telemetry. Newer issues may exist.

What to use if Captions is down

Top AIToolTier-ranked alternatives in the same category, ordered by our overall score.

A

Seedance 2.0

8.8

ByteDance's unified audio+video generator -- 15-second 4K clips with synchronized dialogue, music, and SFX, now shipping inside CapCut

A

Opus Clip

8.0

AI tool that automatically turns long videos into viral short clips for TikTok, Reels, and Shorts

B

Google Veo 3.1

7.9

Google's AI video stack -- Veo 3.1 (native 4K at 60fps with synchronized audio) plus the newer Gemini Omni 1.1 Flash, which from **2026-09-23 generates free 1080p scenes for any Google account inside Google Vids** (extend scenes, set exact clip durations, upscale, templates, SynthID watermark) after landing in Google Flow on 8/27. Also 9/23: **Google Flow Tools** -- describe a workflow and Flow builds a reusable custom tool; six creator-built tools shipped (ambient sound and foley stems, multilingual captions, social thumbnails, architectural textures, animated collages, Swiss-style motion graphics), each duplicable and remixable.

B

Runway

7.8

**Praxis-1 (announced 2026-09-30): Runway's first open-weight world action model for robots, built on the same video pretraining as its world models -- in testing with Noble Machines, Standard Bots and Ultra, public release and weights 'in the coming months', not a video product.** **GWM Worlds 2 (research preview, 2026-09-03)**: real-time interactive worlds at 720p/24fps with 48 kHz generated audio, steered by text actions to any subject or the scene -- not in the product yet. Runway Gen-4.5 (shipped 2025-12-01) -- #1 on Artificial Analysis text-to-video leaderboard at 1,247 Elo. **GWM-1 (General World Model family) announced May 2026** for Worlds / Avatars / Robotics, built on Gen-4.5. Gen-4.5 also gained **native audio generation + native audio editing** (May 2026). Gen-4 Turbo supports native 4K. The most capable professional AI video generator available in 2026

B

Pika

7.8

Fast, fun AI video generator that's easier on your wallet than Runway

About Captions

Tier C (6.5/10). AI video editor with auto captions, eye contact correction, and dubbing for talking-head content