Microsoft Agent 365 vs Intent (formerly Intent by Augment)

Intent (formerly Intent by Augment) edges out Microsoft Agent 365 by 0.5 points (8.0 vs 7.5) -- a A-tier vs B-tier split that's narrow but real. Not a blowout; both belong on a shortlist. The score gap shows up most clearly in the categories that matter for Intent (formerly Intent by Augment)'s strengths, so if those categories are your priority, the lead translates.

On pricing, Intent (formerly Intent by Augment) starts free while Microsoft Agent 365 requires a paid plan from day one ($15+). If you're testing the waters or running an occasional workload, that gap matters more than the score differential. Microsoft Agent 365 starts at $15; Intent (formerly Intent by Augment) starts at $0. Compare what each entry tier actually unlocks before you compare list prices -- the limits matter more than the headline number.

By use case: pick Microsoft Agent 365 when enterprise it and security teams running mixed-ai environments who need a single pane of glass over local agents (github copilot cli, claude code, openai codex, openclaw), copilot studio agents, and cloud agents synced from amazon bedrock, google cloud, anthropic claude, databricks, and salesforce. Pick Intent (formerly Intent by Augment) when engineering teams running mixed claude code + codex + auggie (or antigravity, grok build, opencode) workflows who want free, higher-level orchestration than writing langgraph graphs from scratch. The two tools aren't fighting for the same person -- they're aiming at adjacent jobs that occasionally overlap. If you're squarely in Intent (formerly Intent by Augment)'s lane, the tier-list ranking and the use-case fit point the same direction; if you're in Microsoft Agent 365's lane, the score gap matters less than the fit.

Bottom line: Intent (formerly Intent by Augment) is the safer default for most readers, but Microsoft Agent 365 is competitive enough that the tie-breaker is your specific workload, not the spec sheet.